1. What are the advantages of
purchasing a website template?
The major advantage
is price: You get a high quality design for just $20-$70. You
don't have to hire a web designer or web design studio. Second
advantage is time frame: It usually takes 5-15 days for a good
designer to produce a web page of such quality.
2. Do you provide any scripts with your templates
or could you do some custom programming?
Our templates do
not include any additional scripts. All forms such as newsletter
subscription or search fields are inactive. Basic scripts can
be easily added at www.TemplateTuning.com
3. What do I receive when I order a template
from eDesign?
After you complete the payment
via our secure form you will receive a confirmation email with
link(s) to download .zip(s). The .zip file(s) contain the following:
PSD file(s), HTML file(s), fonts and advanced clipart library.
You will need unzipping software to open the .zip archive. Windows users may
visit www.HotScripts.com or www.WinZip.com. Mac users may
visit www.StuffIt.com.
4. What is clipart library?
It
is a selection of elements that may be helpful during creation
of websites using our templates.
Elements included (quantity is
approximate):
- Arrows: 25 items
- Bullets: 10 items
- Buttons: 15 items
- Icons: 15 items
- Logos: 25 items
- Windows for content (ie. News box. etc.): 3 items
- Other elements: 100 items
All these elements are provided in Photoshop
.psd files in external layers. This makes it easier to insert clipart
library images into your designs based on our templates.
5. In what formats are your templates available?
Website
templates are available in Photoshop and HTML formats. Fonts are
included with Photoshop file. In most templates HTML is compatible
with Adobe® GoLive®,
Macromedia Dreamweaver® and Microsoft Frontpage®.
6. What am I allowed and not allowed to do
with the templates?
You may:
- Build a website using the template in any way you like.
You may not:
- Resell or redistribute templates (like we do).
- Claim intellectual or exclusive ownership to any of our products,
modified or unmodified. All products are property of content
providing companies and individuals.
- Make more than one project using the same template (you have
to purchase the same template once more in order to make another
project with the same design)
7. What is the difference between unique and non-unique purchase?
NON-UNIQUE
PURCHASE:
Non-exclusive purchase means that other
people can buy the template you have chosen some time later.
UNIQUE PURCHASE:
Exclusive purchase guarantees that you
are the last person to buy this template. After an exclusive purchase
occurs the template is being permanently removed from the sales
directory and will never be available to other customers again.
Only you and people who bought the template before you will own
it.
8. If I buy a template at the exclusive price
does this allow me to resell that template unlimited times?
No.
Please see our Terms and
Conditions to find out more about usage rights.
9. Is it reasonable to make unique purchase
of template that was already purchased before?
Yes. Because
there is very small chance that you will find the same design
on the net. There are more than 3,000,000,000 webpages online
now according to statistics on www.google.com.
10. Is the license a one-time fee payment?
Yes,
the payment for your template is a one-time fee without any additional
charges. After purchasing you may use the template as many times
as you need for one website.
11. Is it possible to buy the particular image
from the template?
No. According to our Terms
and Conditions we never sell the images separately from templates
(as well as the templates separately from the images).
12. Is it possible for me to pay one price
and have access to all downloads for a certain amount of time?
Sorry,
we do not provide membership based services.
13. I would like to make payment by company
check. Is that possible?
Please use MoneyBookers payment option. They accept payments by check
14. Is there any return policy?
Since we are offering non-tangible irrevocable
goods we do not issue refunds after the product is shipped, which
you are responsible for understanding upon purchasing any article
at our site. Please make sure that you've carefully read 'sources
available' section. We only make exceptions with this rule when
the product appears to be not-as-described on a case by case
basis in agreement of the parties concerned. The deadline for
any refund claim is one week after the delivery date.
15. I ordered a template but haven't received
the download information.
In this case please contact
our Billing Department at design@mvmnet.com
16. I was billed twice - I received 2 email
from merchant
Make sure that these charges have different
order IDs. If it is so, contact us at design@mvmnet.com
17. Is it possible to reactivate my download
link if it was deactivated after 3 days?
Yes. Please contact
us at design@mvmnet.com and
they will reactivate your link.
18. I would like to purchase a template, but
it is not available on the site anymore.
The template has
been sold out for exclusive price. Look for similar templates
in our collection!
19. Are your templates Microsoft FrontPage
compatible?
Most of templates come with HTML that is compatible
with Adobe GoLive, Macromedia Dreamweaver and Microsoft Frontpage.
Please check the 'sources available' field in the template preview
window.
NOTE: We do not provide Macromedia Dreamweaver .DWT files, Adobe GoLive .SITE
files and Frontpage Extensions
20. What is Adobe Photoshop?
Adobe Photoshop
is the world's most popular graphics editing package. You can find
more info about Photoshop and download a free trial version at
Adobe website.
21. What software do you recommend for making
HTML?
We think that Macromedia Dreamweaver is the best.
22. How can I modify flash portion of the template?
You
need to use Macromedia FlashTM to edit animated part of the template.
Please visit the site of the developer: http://www.macromedia.com/software/
23. When I try to open the flash fla file,
I get an error Unexpected file format.
This means that .fla
file is incompatible with your Flash version. Please install
Flash MX to edit this file or get in touch with our support personnel
to have the file converted to appropriate version.
24. Can I edit flash template in Swish?
No.
Our flash templates can be edited in Macromedia Flash only.
25. Can I change the pictures on the flash
animated website and put my own pictures instead?
Yes, you
can.
26. What is the best place to find photos/images
for modification of my template?
We recommend you to purchase
images from www.gettyimages.com.
27. I was wondering if you could give me the
contact info for a particular designer?
Sorry, our corporate
policy prohibits direct contacts with contractually obliged designers.
28. Is it possible to use your templates to
develop websites for my customers?
Yes. It is perfect for
designers who want to offer their customers a high-quality design
and also save time and money. Mind hat when you purchase the
template with oridnary or exclusive licence you're entitled to
create only one project (one domain name).
29. Can I put low resolution thumbnails of
templates on my website for my clients to choose designs?
Yes,
of course.
30. Are the bonuses included with the package?
You
only get a clipart library and fonts collection together with the
package. All other bonuses are given in form of memberships. You
need to browse the collections to download the items.
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